Business

Review

141% growth in Profit Before Tax (PBT) to 24 Cr.
Multiple new business lines launched - Oncology Day Care, Max Labs and Max@Home
Max Super Speciality Hospital, Saket awarded coveted JCI accreditation

Gross Revenue and Average Revenue per Occupied Bed

Steady growth in Revenue per occupied bed

EBIDTA and EBIDTA Margin

Healthy margin growth driven by revenue scale-up at new units, cost efficiencies and build-up in mature units.

Bed Occupancy

Maintained healthy occupancy levels despite bed addition momentum

Revenue Split(%)

Focus on Oncology, Neurology and Renal increasing

FY 2016 operating numbers exclude Max Vaishali and Max Smart Super Speciality Hospital, Saket

2,692 Doctors, 4,434 nurses and 4,277other trained personnel in 14 hospitals across North India

3.6 Million patients from over 80 countries

New Business grows 19% to 209 Cr.
Greater focus on B2C segment; grows 25% to 584 Cr.
Banca alliance with Bank of Baroda provides access to 5,400 branches and 60 million customers

Gross Written Premium

(  in Cr.)

Revenue growth led by robust growth in new sales as well as renewals

Lives in Force**

(in Lakh)

**Excludes lives covered under RSBY
Total lives covered, including rural sector, increase to 24 lakh

B2C Claims Ratio

(%)

Better Claims Ratio driven by measures taken to improve quality of portfolio

Premium Per Life

(B2C,  )

Average premium realisation increases 4% driven by growth in share of Gold and Platinum products

Rated Best BFSI Brand 2016 in Health Insurance by The Economic Times

17,011 Agents and 3,742 partner hospitals